Privacy Policy
Last updated: October 2025
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At Hope & Healing Acupuncture Clinic, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book appointments, or contact us online.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
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Book an appointment or complete a contact form
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Send us an email or message
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Use our website (via cookies, analytics, or embedded tools)
This information may include:
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Name, email address, phone number
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Health information relevant to your inquiry or booking
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Billing and payment details (if applicable)
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Technical information such as IP address, browser type, and device data
2. How We Use Your Information
We use your information to:
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Schedule and manage your appointments
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Respond to your messages and questions
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Send important clinic updates or educational resources (if you’ve opted in)
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Improve our website experience and services
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Maintain records in compliance with professional health regulations
We do not sell or rent your personal information to any third party.
3. Cookies and Analytics
Our website, hosted on Wix, may use cookies and similar technologies to:
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Analyze traffic and visitor behavior
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Improve site performance
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Support booking, contact, or newsletter functions
You can disable cookies in your browser settings, but some site features may not function properly if you do.
We may also use Google Analytics to understand how visitors use our website. Google’s privacy policy can be viewed at https://policies.google.com/privacy.
4. How We Store and Protect Your Information
All personal data is securely stored within encrypted systems compliant with Canadian privacy standards.
Only authorized clinic personnel have access to client information.
We retain data only as long as necessary to fulfill the purposes outlined above or as required by law.
5. Your Rights
You have the right to:
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Request access to your personal information
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Request corrections or updates
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Withdraw consent for communication or data use (subject to legal or contractual restrictions)
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Request deletion of non-essential data
To exercise these rights, please contact us using the details below.
6. Third-Party Services
We may use third-party tools or integrations (e.g., Wix, Jane, or email marketing providers).
These services have their own privacy policies and may collect data independently.
We encourage you to review their policies for more information.
7. Links to Other Websites
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to access or correct your personal data, please contact:
Hope & Healing Acupuncture Clinic
1112 Dutch Villa Bay, Winkler, MB
431-256-0412
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